Cloud services provider Joyent has reversed its decision to discontinue its TextDrive lifetime shared hosting service on Thursday.
In a note to customers, TextDrive founder Dean Allen says TextDrive will be relaunched as a separate hosting company on November 1. TextDrive will be staffed, and funded by him, according to the note.
Joyent announced its decision to discontinue its lifetime hosting deal two weeks ago, and was met with a lot of criticism from customers who believed the deal to be indefinite.
“Honestly, we did a very rational, non-emotional look at that business and decided to exit that effectively,” Joyent CTO Jason Hoffman said in a phone interview with the WHIR last week. “The response has been more than I thought it would be in that people are still very passionate about it, they’re still not going away and so, I’ve been working the last few days around likely reneging on our reneging.”
“It’s one of these things where in all seriousness you sort of look and you say well one option is to go ahead and just essentially end of life this line of business, the other option is we put in some extra effort and capital and we get it standing back up on its feet the right way so it is a self-sustaining business,” Hoffman says. “Then we figure out how to have that run in a way where everyone gets what they want. The truth is is we took the easy route out first, and the feedback from everyone was basically, this is bullshit.”
In 2005, Joyent was operating under the name TextDrive, and launched lifetime access to web hosting for an initial fee of $499. The initial fee was used as an investment into help kickstart the web hosting company.
TextDrive was initially supposed to be discontinued on October 31, 2012, but it looks like the transition to the new company will happen immediately on November 1 without interruption to customers’ service. More details of the migration can be found on Joyent’s website.
Talk back: Have you ever reversed a decision after negative input from customers? What do you think of TextDrive being spun off as a separate company? Let us know in a comment.
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Source : http://www.thewhir.com/web-hosting-news/textdrive-separates-from-joyent-to-continue-lifetime-web-hosting-deal
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